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January 2019

Date: January 28 @ 8:00 am - March 29 @ 5:00 pm
Time: 8:00 am - 5:00 pm

Two-day course Any building project, no matter the contract type has to undergo three specific stages namely the design, tender and then, of course, the actual physical construction phases. And in any of the stages, the effective management and administration of contracts are critical in order to manage the design specifications, contractual agreements, competitive tendering, evaluation, cost control, variations, final…

March 2019

Date: March 6 @ 8:00 am - 5:00 pm
Time: 8:00 am - 5:00 pm

Many professionals have problems communicating effectively due to poor pronunciation. Unclear speech results in misunderstanding among customers and co-workers, time consuming repetitions and mistaken messages. At this course, delegates will identify the key changes to make in order to build their self confidence and improve their communication skills. Who should attend Suitable for all levels of staff in the organisation…

Date: March 13 @ 8:00 am - 5:00 pm
Time: 8:00 am - 5:00 pm

The difference between being assertive and aggressive, is that when you are aggressive you adopt an 'I win - you lose' mentality, to achieve what you want. When you display assertive behaviour you deal with issues, instead of emotions, which is the most effective way to ask for what you want. Who should attend All individuals and professionals who would…

Date: March 25 @ 8:00 am - 5:00 pm
Time: 8:00 am - 5:00 pm

The short course in Customer Service Excellence will provide you with a comprehensive understanding of how the roles, attitudes and interactions of customer service consultants ultimately shape your clients' perception and value assessment of your organisation in presenting a unique product and/or service proposition. The course specifically focuses on identifying and modelling customer service delivery from a best-practice viewpoint while…

June 2019

Date: June 23 @ 10:00 am - 5:00 pm
Time: 10:00 am - 5:00 pm
Venue: Gallagher Convention Centre, Johannesburg

he largest and most comprehensive hospitality event in Africa. The 2018 edition of The Hotel Show attracted thousands of owner, operator and manager decision makers from hotels, restaurants, food service resorts, cafes, bars, pubs and clubs. 2019 is set to deliver an impressive line up of exhibitors, speakers, free skills training, the Housekeepers League of Champions, chefs demonstrations and the…

Date: June 24 @ 8:00 am - 5:00 pm
Time: 8:00 am - 5:00 pm

The Ninth International Conference on Deep and High Stress Mining (Deep Mining 2019) will be held at the Misty Hills Conference Centre, Muldersdrift, Johannesburg on 24 and 25 June 2019.

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