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Customer Service Excellence Workshop in Pretoria

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Customer Service Excellence Workshop in Pretoria

The short course in Customer Service Excellence will provide you with a comprehensive understanding of how the roles, attitudes and interactions of customer service consultants ultimately shape your clients’ perception and value assessment of your organisation in presenting a unique product and/or service proposition. The course specifically focuses on identifying and modelling customer service delivery from a best-practice viewpoint while it also looks at how to motivate and maintain the morale of customer service staff and/ or teams. The course further looks at methods of inspiring others to always deliver consistently and with high-quality service excellence always top of mind.

Course duration: three days

Find out more about this course.

Date: 25 March 2019
Venue: Pretoria
Cost: R9,750

Event Details

Date: March 25 @ 8:00 am - 5:00 pm
Time: 8:00 am - 5:00 pm
Organizer Name: Enterprises University of Pretoria
November 26, 2018 @ 8:00 am - 5:00 pm
January 14 @ 9:00 am - 5:00 pm
January 15 @ 9:00 am - 4:30 pm
January 17 @ 8:00 am - 5:00 pm
February 8 @ 8:00 am - 5:00 pm
June 23 @ 10:00 am - 5:00 pm
June 24 @ 8:00 am - 5:00 pm