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Customer Service Excellence Workshop in Pretoria

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Customer Service Excellence Workshop in Pretoria

The short course in Customer Service Excellence will provide you with a comprehensive understanding of how the roles, attitudes and interactions of customer service consultants ultimately shape your clients’ perception and value assessment of your organisation in presenting a unique product and/or service proposition. The course specifically focuses on identifying and modelling customer service delivery from a best-practice viewpoint while it also looks at how to motivate and maintain the morale of customer service staff and/ or teams. The course further looks at methods of inspiring others to always deliver consistently and with high-quality service excellence always top of mind.

Course duration: three days

Find out more about this course.

Date: 25 March 2019
Venue: Pretoria
Cost: R9,750

Event Details

Date: March 25, 2019 @ 8:00 am - 5:00 pm
Time: 8:00 am - 5:00 pm
Organizer Name: Enterprises University of Pretoria
January 14, 2019 @ 9:00 am - 5:00 pm
January 15, 2019 @ 9:00 am - 4:30 pm
January 17, 2019 @ 8:00 am - 5:00 pm
January 28, 2019 @ 8:00 am - March 29, 2019 @ 5:00 pm
February 4, 2019 - February 7, 2019
February 8, 2019 @ 8:00 am - 5:00 pm
June 23, 2019 @ 10:00 am - 5:00 pm
June 24, 2019 @ 8:00 am - 5:00 pm