Mandates for heads of departments to manage the conduct of employees and instil ethical principles

On this page, we help students to answer the following question: “Which authority or framework provides the mandates for Heads of Departments to manage the conduct of employees and instil ethical principles?” This is a vital topic in Life Orientation Grade 12, focusing on the responsibility of the state and professional ethics in South Africa.

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Quick Answer

Mandates for Heads of Departments (HoDs):

• The Source: The Public Service Regulations (issued under the Public Service Act).
• The Requirement: HoDs are legally responsible for creating an ethical culture within their departments.
• The Goal: To ensure all employees adhere to theCode of Conductand tofight corruption in a holistic manner.

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The Role of HoDs in Promoting Ethics

In South African public administration, a Head of Department (HoD) is not just a manager but an ethical leader. Their authority to manage employee conduct is derived from specific legislative frameworks designed to uphold the Constitution.

1. The Public Service Regulations of 2016

The Public Service Regulations provide the clearest mandate for HoDs to manage conduct.

• Ethics Infrastructure: HoDs must appoint Ethics Officers and establish committees to monitor risks.
• Financial Disclosures: HoDs are responsible for ensuring that certain levels of employees disclose their financial interests to prevent fraud and corruption.
• Disciplinary Action: They have the mandate to take formal action against any employee who violates the ethical principles of the state.

2. Instilling Ethical Principles

HoDs are required to go beyond simply “punishing” bad behaviour; they must actively instil ethics. This includes:

• Training and Awareness: Ensuring all staff understand their professional ethics through workshops.
• Communication: As seen in university or corporate transitions, clear communication of values is essential to prevent unsettled conflicts.
• Role Modelling: HoDs must lead by example to prevent the development of detrimental relationships within the workplace hierarchy.

3. Why This Mandate Matters to Society

When an HoD fails to manage conduct effectively, it leads to a breakdown in service delivery.

• Social Impact: Unethical conduct results in the negative impact of corruption on the poorest citizens.
• Workplace Stress: Poor management of conduct creates social stressors for honest employees, which can lead to excessive stress and burnout.

4. Connection to Conflict Resolution

HoDs must use constructive conflict resolution to handle employee grievances. By following a clear conflict resolution process, they maintain a high standard of professional ethics while protecting the social relationships vital for a productive department.

Reference for Students:

• Subject: Life Orientation Grade 12
• Source: Public Service Act and Regulations
• Topic: Responsibility of the State – Managing Professional Ethics.