Client Services And Human Relations NCV Level 4 Past Exam Papers with memorandums & Learning Material in pdf downloadable format for Term 1 (March) , Term 2 (June), Term 3 (September), and Term 4 (November). Client Services and Human Relations teaches students to conduct themselves in a manner that is professional and proper to the workplace. It focuses on the importance of self-development and the development of others to the benefit of the company. The subject explains the impact this development has on the client service and the importance of client satisfaction to any company in terms of revenue generation.. Client Services And Human Relations (Tourism) is a Level 4 subject.
This is a one year instructional programme comprising 200 teaching and learning hours. The subject may be offered on a part-time basis provided the candidate meets all the assessment requirements.
Course preparations should consider students with special education needs.
Client Services And Human Relations Level 4 Past Exam Papers and Memos
2020 papers:
2019 papers: