Business Studies Grade 12 Essays Questions and Answers pdf

Business Studies Grade 12 Essays Questions and Answers pdf:

Business Studies Grade 12 Essays Questions and Answers

Legislations Essay Questions

Question 1:

The Labour Relations Act (LRA), 1995 (Act 66 of 1995) is a critical piece of legislation that outlines the rights of employees in the workplace. It is expected that businesses have a thorough understanding of this Act to implement it effectively. Many businesses seek legal advice to ensure compliance and avoid penalties for non-compliance with the LRA.

Outline the rights of employees in terms of the Labour Relations Act, which include the right to join a trade union, engage in collective bargaining, and strike. It also prohibits unfair labour practices like discrimination and unfair dismissal procedures.
Explain the purpose of the Labour Relations Act, which is to promote and regulate sound labour relations to contribute to economic growth and social development by establishing fair labour practices and procedures.
Discuss the impact of the Labour Relations Act on businesses, which require compliance with certain procedures and practices to protect the rights of employees, conduct negotiations with trade unions, follow fair dismissal procedures, and ensure no unfair labour practices occur. Failure to comply with the Act may result in penalties, such as fines, compensation for affected employees, and legal action, which may damage the business’s reputation and negatively affect employee morale and productivity.
Advise businesses on the penalties they may face for non-compliance with the LRA, which may include fines, compensation for affected employees, and legal costs. Non-compliance may also lead to reputational damage and negatively affect employee morale and productivity.

Question 2:

The National Credit Act (NCA), 2005 (Act 34 of 2005) provides a framework to regulate the credit market. It protects the rights of consumers and provides guidelines on how businesses should comply with this Act. Businesses may face penalties for not complying with the National Credit Act.

Write an essay on the National Credit Act in which you include the following aspects:

Outline the rights of consumers in terms of the National Credit Act.
Discuss the impact of the NCA on businesses.
Explain ways in which businesses could comply with the NCA.
Advise businesses on the penalties they may face for non-compliance to the Act.

Human Resources Function

Question 1:

The human resources manager is responsible for compiling the job description and job specification. Suitable candidates can be recruited internally using various recruitment sources. The interviewees should be familiar with their role during the interview. Businesses must ensure that the employment contract complies with the legal requirements of employment.

Write an essay on the human resources function in which you include the following human resources activities:

Outline the differences between job description and job specification.
Discuss the impact of internal recruitment on a business.
Explain the role of the interviewee during the interview.
Advise businesses on the legal requirements of the employment contract.

Business Function: Quality of Performance

Question 1:

Businesses implement quality control and quality assurance processes to produce high quality products. They also enjoy the benefits of a high-quality management system. Continuous skills development and total client satisfaction contribute towards the effective implementation of total quality management (TQM). Other businesses prefer to use the services of quality circles to achieve the desired outcome. Write an essay on quality of performance in which you include the following aspects:

Outline the differences between quality control and quality assurance.
Explain the benefits of a good quality management system.
Discuss the impact of the following TQM elements on large businesses:
- Continuous skills development/Education and training
- Total client/customer satisfaction
Advise businesses on the role of quality circles as part of continuous improvement to processes and systems. [40]

Business Venture: Management and Leadership

Question 1:

Effective management and leadership play an important role in achieving business goals. Many leaders follow the transformational leadership theory as a guide to lead their employees. Others use the democratic and autocratic leadership styles in the workplace. Some leaders agree that the role of personal attitude is important for successful leadership.

Write an essay on management and leadership in which you include the following aspects:
Outline the differences between management and leadership.
Explain the transformational leadership theory.
Discuss the impact of the following leadership styles on businesses:
- Democratic
- Autocratic
Advise businesses on the role of personal attitude in successful leadership.[40]

Investment Securities

Question 1

BUSINESS VENTURES (INVESTMENT: SECURITIES)
Investing in a fixed deposit provides investors the opportunity to decide whether they want to receive simple interest or compound interest. Investors must also consider various types of shares before making investment decisions. Some invest in companies that are listed on the Johannesburg Securities Exchange (JSE).

Write an essay on investment securities in which you include the following aspects:

Outline the differences between simple interest and compound interest.
Explain the advantages of a fixed deposit as a form of investment.
Discuss any THREE types of shares.
Advise businesses on the functions of the Johannesburg Securities Exchange

Business Roles: Creative and Problem-solving

Question 1:

Businesses need to identify problems that affect their operations in order to make informed decisions. They must also create an environment that promotes creative thinking to enjoy the benefits of creativity in the workplace. The Delphi technique and the force-field analysis enable businesses to solve complex business problems.

Write an essay on creative thinking and problem-solving in which you include the following aspects:
Outline the differences between problem-solving and decision-making.
Explain ways in which businesses can create an environment that promotes creative thinking in the workplace.
Discuss the advantages of creative thinking in the workplace.
Advise businesses on how they could apply the following problem-solving techniques to solve complex business problems:
- Delphi technique
- Force-field analysis

BUSINESS ROLES (DIVERSITY AND CONFLICT MANAGEMENT)

Businesses employ people who have different ways of doing things, which may lead to conflict. It is important that businesses identify diversity issues and find ways to deal with them. Businesses should be well informed about handling conflict in the workplace.

Write an essay on the following aspects:

Discuss the benefits of a diverse work force.
Suggest ways in which businesses may deal with language and age as diversity issues in the workplace.
Explain the causes of conflict in the workplace.
Advise businesses on how they should handle conflict in the workplace.

40 Marks

BUSINESS ENVIRONMENTS (LEGISLATION)

The Broad-Based Black Economic Empowerment Act (BBBEE), 2003 (Act 53 of 2003) (amended in 2013) was introduced to overcome the challenges of Black Economic Empowerment (BEE). Businesses are now compelled to comply with this Act.

You specialise in guiding businesses on the implementation of BBBEE. Write an essay on the following aspects:

Distinguish between BEE and BBBEE.
Evaluate the impact of BBBEE on businesses.
Discuss the implications of the following BBBEE pillars on businesses:
- Management control
- Ownership
- Enterprise and supplier development