Explain two elements that influence effective communication in any relationship

On this page, we help students to answer the following question: “Explain two elements that influence effective communication in any relationship.” This is for Life Orientation Grade 12 Term 1 Source-Based Task 2026.

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Quick Answer

Two Key Elements of Communication:

• Active Listening: Truly hearing and understanding the other person’s message without interrupting.
• Assertive Expression: Using “I-statements” to share your feelings honestly and respectfully.
• Impact: These elements preventinterpersonal conflictand build healthy, lastingpower relations.

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Elements Influencing Effective Communication

In Grade 12 Life Orientation, effective communication is highlighted as the foundation of any healthy relationship. Whether dealing with a romantic partner, a parent, or a peer, these two elements determine whether a conversation leads to conflict resolution or increased stress and uncertainty.

1. Active Listening and Empathy

Active listening is more than just hearing words; it is a conscious effort to understand the emotions and values behind the message.

• The Process: It involves giving full attention, maintaining eye contact, and providing feedback (such as nodding or summarising) to show you have understood.
• Why it matters: When one person feels truly heard, it reduces intrapersonal conflict and prevents the situation from becoming a detrimental relationship.
• In Matric: This is vital during career decision-making discussions with parents, where both parties must listen to each other’s fears and goals.

2. Assertive Expression and Appropriate Manner

How you choose to express your views is just as important as the message itself.

• The Process: Assertive communication involves being clear, honest, and direct about your needs while still respecting the human rights of the other person.
• Avoiding Aggression: It prevents interpersonal conflict by avoiding blame and using “I-statements” (e.g., “I feel overwhelmed when…” instead of “You always…”).
• Why it matters: This element ensures that power relations stay balanced. It helps a learner resist peer pressure without resorting to violence or total avoidance of conflict.

3. The Impact on Quality of Life

When these elements are missing, communication breaks down, leading to excessive stress and a lower quality of life. Mastering these skills is essential for a smooth transition to post-school destinations, as they allow you to navigate job interviews, university group work, and adult financial decisions with confidence.

Reference for Students:

• Subject: Life Orientation Grade 12
• Textbook: Focus Life Orientation Grade 12
• Chapter: Chapter 4: Relationships and Communication
• Topic: Elements of effective communication.