Business Studies Grade 12 - Term 2 Notes for Revision

Business Studies Grade 12 – Term 2 Notes for Revision: Welcome to the Business Studies Grade 12 – Term 2 Notes for Revision! This comprehensive guide is designed to help you navigate and excel in your Business Studies course. As you embark on this journey, we will explore various topics in-depth, including Team Performance Assessment, Conflict Management, Problem-Solving, Business Sectors and their Environments, Leadership and Management, Quality of Performance, Investment – Securities, and Investment – Insurance.

Throughout this guide, you will gain insights into the intricacies of team dynamics, learn about conflict resolution techniques, and discover how to deal with difficult personalities in the workplace. You will also delve into the different business sectors and their unique challenges, while exploring the nuanced differences between leadership and management styles. Furthermore, you will understand the importance of quality management systems, and learn about various investment opportunities and insurance concepts.

By the end of this revision, you will have a solid grasp of the fundamental concepts in Business Studies Grade 12, which will empower you to make informed decisions and thrive in your academic and professional pursuits. Additionally, don’t miss the opportunity to test your knowledge with our Business Studies Grade 12 May – June Mid Year Exam Question Papers with Memorandum. So, let’s dive into this exciting world of Business Studies and embark on a journey to success!

Topics for Business Studies Grade 12 Term 2 Revision

Team Performance Assessment, Conflict Management, and Problem-Solving

  • Team performance assessment 
    • Four criteria & characteristics for successful teams 
    • Five stages of team development 
    • Importance of team dynamics theories 
  • Conflict resolution 
    • Causes of conflict 
    • Conflict resolution techniques/steps 
  • Dealing with grievances and difficult people 
    • Differences between grievance & conflict 
    • Dealing with SIX types of difficult personalities 
    • Dealing with difficult employees in the workplace 

 Business Sectors and their Environments

  • Three types of business sectors 
  • Classification of challenges according to the THREE business environments 

Leadership and Management

  • Differences between management & leadership 
  • Application of FIVE leadership Styles 
  • Impact of democratic and autocratic leadership styles 
  • Impact of Styles Liassez-Faire/free reign, charismatic & transactional 
  • Leadership theories 
  • Role of personal attitude in success and leadership 

Quality of Performance

  • Quality concepts -and differences 
  • Benefits of a good quality management system 
  • Contribution of quality of performance to the success and/or failure of each business function 
  • Quality indicators of each business function 
  • Meaning of TQM 
  • Impact of FIVE TQM elements on large businesses 
  • Importance of quality circles 
  • Application of a PDCA model 
  • Impact of TQM if it is poorly implemented by businesses 
  • Ways in which TQM can reduce the cost of quality

Investment – Securities

  • Functions of the JSE investment decisions factors 
  • Types of investment opportunities & risk factors of each 
  • Impact of the FOUR forms of investment 
  • Types of preference shares 
  • Differences between ordinary & preference shares
  • Meaning of FOUR investment concepts 
  • Differences between Simple and Compound interest  Calculations:
    • Simple and Compound Interest 
    • Recommend types/forms of investment based on the calculations 

Investment – Insurance

  • Non-compulsory insurance 
    • Meaning of non-compulsory 
    • Meaning of FOUR insurance concepts, differences, and examples 
    • Insurable & non-insurable risk 
    • Four principles of insurance 
    • Calculations of the average clause 
    • Advantages of insurance for businesses 
  • Compulsory insurance 
    • Meaning of non-compulsory 
    • Types of compulsory insurance 
    • Types of benefits paid by the UIF 
    • Differences between compulsory & non-compulsory 

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