On this page we will recommend more than two ways in which a person would approach conflict resolution. On this page we discuss six ways in which a person would approach conflict resolution. First of all, let’s understand what conflict is. Conflict is when there is a disagreement, argument, fight within the self of between people.
Types of conflicts
- When conflict is within the self, it is regarded as intrapersonal conflict.
- When conflict if between persons, it is regarded as interpersonal conflict
Six ways in which a person would approach conflict resolution
- Map the conflict to resolve intra- and interpersonal conflicts.
- Use ‘I’ sentences to resolve interpersonal conflicts. (I feel; When; Because; And I would like…)
- Apply assertive skills to resolve interpersonal conflicts.
- Use listening and rephrasing skills to resolve interpersonal conflicts.
- Apply self-control skills to prevent and resolve intra- and interpersonal conflicts.
- Apply negotiation and mediation skills to resolve interpersonal conflicts.
Sources
https://blink.ucsd.edu/HR/supervising/conflict/handle.html
https://www.hrcloud.com/blog/7-tips-on-how-to-manage-and-resolve-conflict-in-the-workplace
https://www.entrepreneur.com/article/303617
