On this page we will recommend more than two ways in which a person would approach conflict resolution. On this page we discuss six ways in which a person would approach conflict resolution. First of all, let’s understand what conflict is. Conflict is when there is a disagreement, argument, fight within the self of between people.

Types of conflicts

  • When conflict is within the self, it is regarded as intrapersonal conflict.
  • When conflict if between persons, it is regarded as interpersonal conflict

Six ways in which a person would approach conflict resolution

  1. Map the conflict to resolve intra- and interpersonal conflicts.
  2. Use ‘I’ sentences to resolve interpersonal conflicts. (I feel; When; Because; And I would like…)
  3. Apply assertive skills to resolve interpersonal conflicts.
  4. Use listening and rephrasing skills to resolve interpersonal conflicts.
  5. Apply self-control skills to prevent and resolve intra- and interpersonal conflicts.
  6. Apply negotiation and mediation skills to resolve interpersonal conflicts.

Sources

https://blink.ucsd.edu/HR/supervising/conflict/handle.html

https://www.hrcloud.com/blog/7-tips-on-how-to-manage-and-resolve-conflict-in-the-workplace

https://www.entrepreneur.com/article/303617

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